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Our Experts

  • Continually travel and study
  • Research options so you can make an informed decision
  • Have strong partnerships with top travel suppliers
  • Handle all the details, from air, car and rail transportation to accommodations and sightseeing
  • Act on your behalf to see that restitution is made if you encounter a problem along the way
  • Counsel you on the purchase of the appropriate travel insurance to protect your investment
  • Inform you of what is included and what is not included – unlike some online travel sites that don’t always tell the whole story!

Education – Let Our Knowledge and Experience Work for You!

  • Graduates of certified travel schools
  • Certified by The Travel Institute (TTI)
  • Graduates of ocean and river cruise academy programs
  • Certified by CLIA (Cruise Line International Association)
  • Graduates of Destination Specialist (DS) study courses
  • Graduates of the Disney College of Knowledge®
  • Certified by Sandals and Beaches Resorts®


Cathy Bancino

Cathy Bancino, DS

Vacation Travel Consultant

Cathy graduated from the American Travel School in 1990. Since then, her love of travel has taken her to many islands in the Caribbean, Mexico — Cancun, Riviera Maya, Cozumel and Puerto Vallarta, as well as Costa Rica, Hawaii, Walt Disney World, Africa, China, Belgium, the Netherlands, Germany, Austria, Switzerland, Italy and France. After planning her own Destination Wedding in Jamaica, it was only natural for Cathy to specialize in Destination Weddings and Honeymoons. Not too many years later, she became certified by Sandals and Beaches Resorts®. Cathy travels often with her own family and when she’s in the office, she enjoys planning vacations for other families! “I love to travel and that is the main reason I became a travel agent. I sincerely enjoy helping my clients fulfill their travel dreams and make life-long memories while discovering new places.”

Melissa Feenstra, CTA, DS

Vacation Travel Consultant

For over 18 years Melissa has been planning romance travel, honeymoons, destination weddings, and family vacations. Melissa is a Certified Travel Associate (CTA) and a Honeymoon and Destination Wedding Specialist through The Travel Institute (TTI), a Destination Specialist (DS) for Northern, Central, and Southern Europe, and Alaska. Her favorite travels include Mexico, Hawaii, and Europe; however, she has also traveled to Jamaica, the Bahamas, Las Vegas, Disney World, Disneyland, and she’s been on a Disney Cruise. “I take a personal interest in helping people select the perfect vacation for their family or group. From the time you leave until the time you get home, you can count on me to be there for you!”

Shelley Kohtz, CTC, MCC, DS

Disney Vacation Specialist, Vacation Travel consultant

For over 15 years Shelley has been helping families and honeymoon couples plan their vacations, honeymoons and destination weddings. In addition to being a Certified Travel Counselor (CTC) through the Travel institute, she is a Honeymoon and Destination Wedding Specialist, a Destination Specialist (DS) for Alaska, Northern, Central, and Southern Europe and she has earned the Master Cruise Counselor (MCC) designation from CLIA. She also has her “Master’s Certificate” from the College of Disney Knowledge. Her travels have taken her to many islands in the Caribbean, and Cancun, Riviera Maya, Puerto Vallarta, Cabo San Lucas, Costa Rica, Belize, Hawaii, Italy, Switzerland, France, Germany, the Netherlands, England, Scotland, Wales, and on Europe river cruises. Her favorite of all is Disney World, Disneyland, and Disney Cruises. I’m often asked, “What’s your favorite destination?” My answer…“It’s either the last place I’ve been to…or wherever I’m off to next.”

Teri Yonker, CTA, DS

ACC Vacation Travel Consultant

For over 20 years Teri has been studying and traveling the world. Teri is a graduate of The Travel Institute (TTI) and she earned her Certified Travel Associate (CTA) through TTI. Teri is also a Destination Specialist (DS) for the South Pacific, Western and Southern Europe, Hawaii, Britain, Switzerland, Australia, South Pacific, the Netherlands, Alaska, and river cruises, as well as a Honeymoon and Destination Wedding Specialist. Her travels have taken her to Napa Valley, Hawaii, England, Western Europe, New Zealand, Australia, China, France, Caribbean, Mexico, Asia, Africa, and on European river cruises. “Consider me your personal travel concierge. I love what I do, and I go the extra mile to make sure my clients’ expectations are met, and exceeded!”