Frequently Asked Questions

What is included in a Witte Travel & Tours’ quotation?

Typically, our proposals include:

  • Air transportation via regularly-scheduled airlines, all airline taxes, security fees and fuel surcharges
  • Land transportation via deluxe, air-conditioned motorcoach
  • Hotel accommodations
  • Breakfast each day, lunches and dinners as requested
  • The services of a tour manager or tour manager/driver
  • All concert arrangements
  • A complete program of sightseeing with admission fees, and tipping to local guides
  • Porterage of luggage is usually provided for adult groups
  • Gratuities for the tour personnel are often included for student groups but left to the discretion of adult groups
  • Optional travel protection can be offered to group members
How do I compare a Witte Travel & Tours quotation with a quotation received from another tour operator?

In order to make an “apples to apples” comparison, start by being sure you know what each quotation includes. If there’s a disparity in price, it’s usually because one of the quotations doesn’t include items that the other one does. Other questions to ask are as follows:

  • What rate of exchange was used?
  • How was the airfare estimated?
  • Are airline taxes, security fees, and fuel surcharges included?
  • What type of accommodations is included?
  • Is breakfast a full meal? What other meals are included?
  • What is the standard of the motorcoach to be used? Is it restroom-equipped?
  • Does sightseeing include interior visits? What admission fees are included?
  • How are performances arranged and promoted? Are programs provided for the audiences?
  • What happens if the group is smaller than anticipated?
  • How will problems that may arise during the tour be handled?
  • Is optional travel protection, including cancellation coverage, offered at a reasonable rate regardless of the age of the participants?
  • Will you be provided with full-color, personalized promotional materials including application forms?
  • Will payments be collected directly from the group members or will you need to take care of that?
  • Can credit cards be accepted for the deposit and/or payments on account?
Who will I work with at the Witte Travel & Tours office?

While your tour is in the planning stages, you may be working with one of our group sales account executives who will be very helpful to you in “getting the ball rolling” on the development of your itinerary and he or she will be available as needed throughout your promotion. Whether you were introduced to our company by an account executive, found us on the Internet, or were referred by a colleague or friend, your primary contact in our office will be the person who prepares your proposal and itinerary brochure. Your primary contact will also serve as the project manager for your tour throughout its promotion. Any time you need to discuss the planning or operational details of your tour, ask to speak with your primary contact or another member of the group sales team. See Group Tour Professionals for more information.

How will Witte Travel & Tours take care of the accounting details for my group?

We offer a variety of payment plans with the goal of making the financial details of your tour as simple as possible. Our accounting staff can work directly with the individual group members, collecting deposits and interim payments or we can accept group payments—whichever works best for you. Depending on the payment plan you select, credit cards can be accepted for the deposit and/or payments on account.

What professional affiliations does Witte Travel & Tours have?

Witte Travel is a member of the National Tour Association, the mark of excellence in the group tour industry; the American Society of Travel Agents; the International Airlines Travel Agent Network; the Better Business Bureau of West Michigan; the International Federation for Choral Music; and the American Choral Directors Association. In addition, many of Witte Travel’s staff members have earned Certified Travel Consultant, Certified Travel Associate, and Destination Specialist designations from The Travel Institute.

what our clients say

Our Savior Lutheran Church, Reformation Tour of Germany & Prague – 2017

I was completely impressed about how smoothly every aspect of the trip went. It was evident that you took every detail (no matter how small) seriously.

- Sandy B.

Travel the World with Witte