Are you planning to travel abroad, and unsure if your credit card will work overseas? With Canada, Europe, and much of Asia already using “chip and PIN” credit cards, here’s what you need to know before your next trip.
In the summer of 2014, I joined two friends on a cycling trip across Europe and visited 17 countries over the span of three months. We didn’t want to carry three months’ worth of cash (in ten different currencies, mind you), so we relied on our credit/debit cards for everything. However, we soon learned that our American “swipe-and-sign” cards were becoming a thing of the past—the distant past, judging by the reactions we got from servers and storeowners as they shook their heads incredulously at our swiping motions.
Over the past several years, Europe has switched from traditional magnetic-stripe credit cards over to “chip and PIN” credit card systems in an effort to reduce credit card fraud. These new cards contain a tiny visible microchip and require a PIN for validation, rather than a signature. Instead of swiping a credit card through the reader and signing a receipt, customers insert these “smart” cards (sometimes called EMV cards, for Europay, MasterCard and Visa) into a slot on the card reader and type in their PIN.
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These microchipped cards are effective at preventing credit card skimming, which accounts for 37% of credit card fraud in the U.S. Credit card skimming devices snag the information from the magnetic stripe on a credit card, and copy it onto another card that can then be used to make fraudulent purchases. The microchip, on the other hand, creates unique data for each transaction that can’t be copied.
Since the U.S. seems to lag about 5 years behind Europe in many ways (policy, fashion, etc.), it’s not surprising to learn that financial institutions in the United States are finally starting to warm to the new technology. As of October 1, 2015, a “liability shift” has shifted the financial responsibility in the event of fraud onto banks, credit card companies, and retailers. As you might imagine, this has created a powerful incentive to switch over to a system that makes in-person purchases more secure. Banks have been issuing EMV cards to American consumers left and right—perhaps you’ve already received new microchipped versions of your credit / debit cards in the mail—and American retailers are starting to update their credit card readers. But there is an important distinction to make between the EMV cards in the U.S., and the EMV cards used in Europe.
The new microchipped credit cards that we’ve been receiving in the U.S. are mostly “chip and sign”, rather than “chip and PIN”. They require a signature for verification, just like our old “swipe and sign” cards. That won’t cause you any problems here, where our new card readers are prepared to accept both versions. But at self-service kiosks or ATMs in Europe, you might run into some issues if you don’t have a PIN.
Or, you might not have a problem. MasterCard and Visa have said that “chip and sign” cards should still work abroad, and Rick Steves doesn’t seem too concerned, but my personal experience makes me skeptical. Many of the ATMs or the new portable card readers that were presented to me in Europe did not have a place for a signature, and were not able to bypass the PIN requirement. (Another way the EMV cards prevent fraud is at restaurants, where servers used to take your credit card out of your sight to run it through their POS – giving any less-than-upstanding servers the perfect opportunity to write down your credit card information for later use. Now, the card readers are brought to the table for customers to enter their PIN directly.) And trust me, nothing compares to the feeling of trying to buy a train ticket from a kiosk while the train is approaching, only to panic when asked for PIN that you don’t have.
Besides, even if mag-stripe or “chip and sign” cards can be accepted in Europe, it doesn’t guarantee that they will be. We ran into a few store owners and restaurant servers who had the technology to accept my old magnetic-stripe MasterCard, but still refused to do so for their own protection. Others simply didn’t know how to process non-chip credit cards, and couldn’t complete the transaction. I had to endure a few embarrassing incidents when a friend had to cover my meal because I couldn’t use my “swipe” credit card to pay my bill at a restaurant, or when had to sheepishly abandon two bags of groceries upon learning that the Lidl or Aldi I was shopping at would not accept my credit card. So, although you certainly might be able to get by in Europe without a “chip and PIN” card, you may find it to be a major inconvenience.
But the good news is – preventing such headache and humiliation before your next trip is actually pretty easy. If you’re not sure whether your new EMV card is “chip and sign” or “chip and PIN”, the easiest way to find out is to call your bank and ask. If it turns out that you have a “chip-and-sign” card, then you’re already halfway there– all you have to do is ask the bank for a PIN. Be warned that you might still run into a few issues at self-service kiosks (gas pumps, train stations, etc.), but these can often be solved by finding an attendant or cashier to help you.
If you’re really concerned about not having a true “chip and PIN” card for your next travel adventure, you may be able to get one—ask your bank if they can offer one, or check out this handy U.S. chip card guide. Here’s another helpful resource for finding “chip and PIN” options at decent rates.
A Few Last Pieces of Advice
Bring more than one credit / debit card with you! Upon landing in Denmark, I tried to buy a bus ticket at the airport, but my debit card simply would not work at any of the kiosks. I could’ve easily been stranded in Copenhagen with no access to money and no means of calling my bank to sort out the problem. Fortunately, my other credit card did work, so I was able to happily proceed with my trip.
If you are worried that your card might not be accepted, withdraw some cash ahead of time. The panic I felt while trying to purchase a train ticket from a kiosk in Colchester (as the last train of the night approached the platform) might have been easily avoided if I’d just withdrawn a few extra pounds to use at the ticket kiosk. Fortunately, one of my friends was able to spot me.
When in doubt, ask first! It didn’t take long for me to learn that the simplest way to make sure my credit card was going to work at a shop or restaurant was to ask someone first. Even though I didn’t speak any of the languages that I encountered in Europe, all I had to do upon walking into the grocery store was to greet a clerk with a smile, make a swiping motion in midair with my credit card, and then look at the clerk inquisitively. They either understood what I was asking and nodded “yes” or “no”, or they would respond with a motion of inserting an imaginary chip card into a reader, at which point I would thank them and leave.
Still have questions? Check out these additional resources:
Rick Steves – Chip and PIN cards
LA Times – Chip and PIN? Chip and signature? Here’s what travelers need to know
TIME – Here’s why your credit card now has a chip and why you should care
Bankrate.com – Will your credit card work abroad?
US News – Chip and PIN cards to consider before traveling to Europe
CreditCards.com – American travelers’ guide to chip-and-PIN cards
Have you used your credit card abroad? Share your experiences with us in the comments, or find us on Facebook.