We are here for you. During this time of uncertainty, we understand that your trip is very important to you. You’ve invested in your travel and have been anticipating an amazing experience. We want you to be reassured that your trip is very important to us, too.
We are here for you to take your questions, address your concerns, advocate for you in our communications with suppliers, and to find a solution that best serves you. Our team is working extremely hard to provide you with information and updates as quickly as possible. With many variables to consider for each client’s reservation and evolving policy changes from suppliers, we appreciate your patience and understanding if our turnarounds are longer than usual to return your call or provide answers.
We are here for you. Our Grand Rapids team continues to operate during our usual business hours, although we have temporarily closed our office doors to visitors as a precaution. In the meantime, we have done everything necessary so that we can maintain the same high quality of service that has been our standard since 1975.
Many of you face challenges of your own as a result of this global event, and you are at the top of our minds. We are here for you, to manage booking adjustments on your behalf so that you can focus on taking care of your own needs.
We are here for you. You are the reason we are here, working around the clock to react quickly to the latest developments. And you are the reason we continue to be here, providing exceptional travel experiences to individuals and groups in West Michigan and beyond, for more than 45 years. We value you, and we are grateful for your business and your continued support.