I have been traveling for most of my adult life with different travel agencies and have never experienced the fantastic service I have received from Cathy. Witte, and Cathy, and my new home for all travels.
When in London with my grandson there was going to be a train strike. Cathy went to extreme measures to track me down, notify me, and make alternative plans. If she had not, we would have checked out of the hotel, got to the train station and had no idea what to do.
In addition, one of the tours we scheduled showed up wanting to take us to a different place than we planned. Again, Cathy stepped up and got everything straightened out with something better than we had scheduled. I have never had such fantastic customer service.
I will never travel without Cathy arranging my trip. I am telling all my friends what a great job Cathy and Witte did for this very important trip with my grandson. THANK YOU!!!
We were referred to Cathy through a family member in 2018. We used her then for a vacation to Cancun with friends and she was amazing. My wife and I decided to use her again for our honeymoon. We gave her a list of wants, expectations and price ranges and she came back with a list of options and details for us to decide. She was very responsive before, during and after our trip. We had delayed flights and she was giving us options for different scenarios. Working with Cathy puts your worries to the side and is a no-brainer. We will be working with Witte Travel for all our travel needs in the future! 5 out of 5 stars!
From my very first contact and communications with Mindy Alexander and Kristina Choura in August, and subsequent correspondence and conversation throughout September and now October, I have been greatly impressed by you and your colleague’s professional and gracious manner and excellent service, all of which are much appreciated and for which I and my planning partners extend grateful thanks. This tour has generated much enthusiasm, and we look forward to working with you in close cooperation as the Germany tour further develops. Again, many thanks for providing such excellent and personable service.
All in all, a great experience, which we’d be happy to repeat. We think that the blend of music performance and sightseeing was fine, and everything worked well for a large, 46-person group that included people of varying ages and activity levels. It has been a pleasure to coordinate with Mindy, Brenda, and Larissa and Witte Tours–very professional and helpful staff, whom I regard as friends.
Nancy King was very helpful and worked with us to make our travel arrangements which were different than the group’s travel plans. We appreciated her input and suggestions.
We worked with Nancy and she was extremely patient and helpful.
Debbie was very responsive and always helpful. She made great suggestions and was excellent in providing details and direction.
Laura went above and beyond when a member of our party discovered an issue with their passport the weekend of our trip. She helped them locate a place to renew the passport quickly and adjusted flight and hotel reservations.
Laura Heyl knew exactly what we wanted and needed to do to plan a family gathering at Universal Studios. She was familiar with the various elements of accomplishing our goals. She made phone calls concerning changes and requests for information. She provided the necessary paperwork that gave us confidence and assurance of good travel plans and a great family adventure. We’ll use Witte Travel again.